Cancellation and Refund Policy

1. Scope and Seller of Record

This Policy applies to cancellation, withdrawal, and refunds for the Baroro Basic and Creator subscriptions. Sold through Link, LLC f/k/a Lemon Squeezy LLC ("Lemon Squeezy") is the Merchant of Record: you enter the purchase contract with Lemon Squeezy, while Baroro supplies the purchased digital Service. This Policy explains Baroro's service-specific refund handling and supplements the current Lemon Squeezy Buyer Terms.

2. Canceling Automatic Renewal

You may cancel automatic renewal at any time through Billing in Baroro Settings, the "Manage subscription" link in your Lemon Squeezy confirmation email, or Lemon Squeezy Buyer Support. Cancellation takes effect at the end of the current billing period. No later period will be charged, and paid-plan features remain available until the current period ends.

You can also cancel automatic subscription renewal directly within the Baroro account withdrawal process.

3. Seven-Day Withdrawal Right and Refunds

Baroro manually reviews a full-refund request when it is made within seven days of the transaction and 50 or fewer AI allowance units from that payment's linked period have been confirmed as used. Baroro does not offer partial or automatic refunds as a matter of commercial policy.

If performance of a digital Service has begun, withdrawal may be limited where applicable law permits and the required notice was provided. Nothing in this Policy limits non-waivable statutory consumer rights, including statutory right of withdrawal or mid-term cancellation under Korean e-commerce laws. Report billing errors, duplicate charges, charges after cancellation, or a Service that materially differs from its contract regardless of the time or usage threshold.

4. How to Request a Refund

Submit a request using the "View receipt" or "Manage subscription" link in the Lemon Squeezy confirmation email, the "Request refund" option at Lemon Squeezy Buyer Support, or the Baroro billing and refund form. Include the order number or transaction ID, the email used for payment, the transaction date, and the reason for the request. Do not send full card or bank-account details.

5. Review and Payment Processing

Baroro reviews the request and asks Lemon Squeezy to issue an eligible refund. Lemon Squeezy returns approved refunds to the original payment method and may independently review or refuse a request under its Buyer Terms. Lemon Squeezy also reserves the right to issue refunds within 60 days of purchase to prevent chargebacks. Your bank or payment provider may require additional time before the allowance appears. If mandatory Korean law requires a different processing period, that period prevails.

6. Effect of an Approved Refund

Once a full refund is confirmed, the Lemon subscription entitlement connected to that payment is permanently revoked and its linked AI allowance period is closed. Any unused allowance in that period is no longer available. Free allowance and allowance from unrelated paid-plan payments are not removed. Access to retained or restorable paid-plan features may also end in accordance with the Service plan.

A request may be declined, or account access may be restricted to the extent permitted by law, where there is evidence of fraud, refund abuse, or materially false information. This does not limit non-waivable consumer rights.

7. Contact

Baroro: contact@baroroai.com or the billing and refund form. Lemon Squeezy Buyer Support: lemonsqueezy.com.